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Terms and Conditions – Ludios Casino

By accessing or using any component of the Ludios Casino site, including its sub-domains or mobile applications (collectively, the “Website”), as well as by registering an account, you confirm that you have read all policies and agree to abide by these Terms.

Ludios Casino is operated by an authorized company under applicable laws and licensing frameworks.

References to “you,” “your,” “customer,” “user,” or “player” designate any individual who engages with the Website and/or uses its services, whether or not registration is completed.

References to “games” include, but are not limited to, Casino, Live Casino, Sportsbook, card games, and any additional options that may be introduced or removed at our discretion.

Your Account

Legal Requirements

When opening an account (“Account”), you confirm that you meet the legal age required in your jurisdiction (at least 18 or the age of majority where you live). It is your responsibility to ensure that online gambling is lawful under your local legislation.

Users who reside in certain jurisdictions may not register or use our services due to legal or regulatory restrictions.

Registration of Account

To place bets on the Ludios Casino website, you must register an account and provide valid, accurate, and complete information.

Do not share your login credentials. You are responsible for their confidentiality. Ludios will never request your password. We are not liable for misuse resulting from third-party access caused by your actions or inactions.

Account Issues

If you suspect your password has been compromised, that someone is misusing your information, or if you suspect cheating or collusion, you must notify us immediately.

We retain the right to invalidate a wager or transaction if, in our view, one or more of the following occurs:

  1. The account holder or associates can unduly impact an event’s outcome.
  2. The account holder or associates attempt to circumvent Website rules.
  3. The outcome has been influenced by unlawful acts.
  4. Odds changed substantially due to a public announcement.
  5. A bet was accepted while the Website experienced technical malfunctions.
  6. The bet was accepted due to an inadvertent error (human or technical).

If your Account is closed or suspended, we may also close any new accounts you open and nullify related bets, transactions, or bonuses.

Two-factor authentication (2FA) is available to safeguard your Account. You remain responsible for your credentials.

Declarations and Warranties by Registering

By opening an Account, you confirm and warrant that:
– You meet the minimum age requirement in your jurisdiction.
– You participate for personal entertainment, not commercial purposes.
– You act on your own behalf.
– You are not located in prohibited jurisdictions.
– All information you provide is accurate and up to date.
– You accept responsibility for any applicable taxes.
– Your funds are not from illegal sources.
– You acknowledge gambling may result in financial loss.
– You will not cheat, collude, or use forbidden software.
– Payment methods belong to you and are valid.
– All software and content remain property of Ludios or its licensors.
– You will treat staff and other players respectfully.

Multi Accounts

You may only register one Account.

One household, IP address, or device may only hold a single Account unless explicitly approved. If multiple individuals share the same residence, each must inform us before registering.

If multiple accounts are discovered, we may block or close them. Bets may be voided, and winnings forfeited.

Payouts

When a wager is settled, winnings will be credited to your balance.

If winnings are credited due to error, they remain the property of Ludios and may be reclaimed.

As a security measure, we may verify your identity (KYC). Transactions are reviewed to comply with AML and regulatory obligations.

Deposits and Bets

To wager with real money, deposit funds using the methods available on the “Deposit” page.

Payments are processed in multiple currencies; conversions and fees may apply.

Verification documents may be requested at deposit. We do not extend credit.

Deposits by third parties are prohibited. Such funds may be returned, and winnings forfeited.

Deposited funds may be subject to minimum wagering before withdrawal, alongside any bonus requirements.

Withdrawals

For the first withdrawal, you may need to provide identification documents. Requirements vary by method.

Withdrawal limits may apply. Pending wagering requirements must be satisfied.

Withdrawals cannot exceed your balance. Pending requests may be canceled, returning funds to your Account.

High-value wins may be paid in installments, subject to our payout policy.

Account Closure

You may close your Account at any time.

Pending refunds will be handled via available methods.

We may suspend or close your Account at our discretion. Bonus funds may be removed if unused.

We may refuse withdrawals if fraud or breach of Terms is suspected.

Crashed and Aborted Games

Criminal Activity – Accounts may be suspended and funds frozen if irregular or illegal activity is detected.
Collusion and Cheating – Accounts may be deactivated, balances seized, and activity reported.
Fraudulent Conduct – Use of VPNs, proxies, or deceptive practices may result in suspension and forfeiture.

Live Chat

We may provide live chat for recreational use. Chats are moderated. You must not:
– Use offensive or hateful language.
– Harass users or staff.
– Promote external services.
– Make false claims about Ludios.
– Use chat for collusion or dishonest activity.

Violations may result in chat removal or Account closure.

Liability

We are not responsible for technical issues, downtime, or losses resulting from disruptions.

Bets placed during malfunctions are void. Interrupted games may return wagers to your balance.

Complaints

If you have a complaint, contact our support at [support@ludios.support] or live chat.

Our decision will be binding, subject to applicable law.

Agreement and Advisability

These Terms, along with the Privacy Policy, Cookies Policy, and Promotional Terms, form the complete agreement between you and Ludios Casino.

If any clause is invalid, the rest remain enforceable. The English version prevails.

Copyright

Ludios Casino and its logos are owned by their respective rights holders. Unauthorized use is prohibited.

The official Website is [https://ludios.net/].

All technology and software are owned or licensed by Ludios. Scraping or harvesting content without consent is forbidden.

Bonus Terms and Conditions

Bonuses and promotions may include specific rules (“Promotional Terms”). These must be read alongside these Terms.

Bonus Rules

Gambling With Responsibility

Ludios Casino supports responsible gambling. We recommend:

Self-Exclusion

You may request self-exclusion for 6 months to 5 years. During this period, you cannot open new accounts.

Support resources:

Other Terms

Translated versions of these Terms are for convenience. The English version prevails in case of conflict.